Shipping Policy
Nationwide DeliveryCOD & Bank Transfer
1. Coverage & Carriers
Delivery to all 63 provinces via partners: GHN, GHTK, Viettel Post… (depending on region and shipment volume).
2. Delivery Time (Estimated)
| Region |
Time |
Notes |
| HCMC inner/outer districts |
1–2 business days |
Orders placed after 15:00 are processed the next day |
| The South |
2–3 days |
Remote districts may take +1 day |
| Central region |
2–4 days |
Subject to weather conditions |
| The North |
3–5 days |
Bulky items may take longer |
3. Shipping Fees
- Calculated based on converted weight/volume and delivery address, per the carrier's fee schedule.
- High-value/large-volume orders will be quoted separately before confirmation.
4. Packaging & Inspection
- Standard impact-resistant packaging; handover photos taken when needed.
- Visual inspection supported for fragile items. No test-fitting products at the post office.
- If a package is dented, torn, etc., please note it with the courier and contact our hotline immediately.
5. Payment
- COD: Cash collected on delivery (subject to local/partner policy).
- Bank transfer: Confirmed before shipment.
During peak seasons or force majeure events (weather, epidemics, etc.), delivery times may change. We will proactively notify our customers.